Archive for November, 2007

The virtual phone system for small business

November 28, 2007

RingCentral’s virtual phone system delivers all the power of a “big company” system but with no hardware to buy and nothing to maintain. It’s an ideal telecommunications solution for mobile professionals, home offices and small companies.

When you sign up for RingCentral, you immediately get your own phone number that serves as your business’ “front door” – this can be a toll-free number, a custom vanity number or a local number in practically any area code. Or, you can transfer your existing phone numbers into RingCentral.

Now you can answer calls on your existing mobile, home and office phones, or even on your PC. You can also use RingCentral to send and receive faxes, automatically route calls to any member of your team regardless of their location and provide callers with an auto-attendant (e.g., “Push 1 for sales, 2 for shipping, 3 for billing,” etc.) and a dial-by-name directory.

Analysts

November 20, 2007

To compete against larger companies, small businesses and mobile professionals absolutely need advanced communications. RingCentral has assembled a distinctive suite of menegement capabilities that allow small businesses to gain more value their existing communication investments.

When it comes to economies of scale, small companies have a fundamental diadvantage. By using services like RingCentral, small companies are able to take advantage of feateres that are typically only cost-effectively implemented at large organizations.

                                                                                          Infonetics Reseach,Inc

Toll-free telephone number

November 14, 2007

A toll-free, Freecall, Freephone, or 800 number is a special telephone number, in that the called party is charged the cost of the calls by the telephone carrier, instead of the calling party. The cost of the call to the called party is usually based on factors such as the amount of usage the number experiences, the cost of the trunk lines to the facility, and possibly a monthly flat rate service charge. The called party may use a Freephone number because:

  • they charge the calling party in another way, such as for technical support calls.
  • they make a sale following the call to the toll-free number.
  • previous sales were enhanced with the inclusion of toll-free support.
  • it improves customer satisfaction by providing free after sales support in certain products/services

Reasons You Need a Toll-Free Number

November 11, 2007

With our toll-free service, you can accept calls on your home phone at 8 a.m., and your cell phone at 3 p.m., and your callers won’t know the difference. Gone are the days when callers get frustrated because you gave them 3 phone numbers at where to reach you, and they don’t know which number to call at a given time. Gone are the days when you lose calls. Callers can simply dial one number, and you can answer more calls when you want them! More calls answered can translate to increase revenue.

Customers are more likely to pick up the phone with a minor issue when you have a toll-free number. And as you probably know already, it’s often those little conversations that lead to repeat business.

Many people won’t place an online internet order unless they can confirm that a company has genuine contact information, such as a phone number. If you can offer a toll-free number on your business’ web site, a customer can make a quick call, hear your business greeting message, and feel more assured before they place an online order.

Why do you need a Vanity 800 number?

November 7, 2007

A vanity phone number brand is simply the best way to keep your brand on your customer’s mind. 800 phone numbers can be an instant recall toll-free trigger can increase your leads and sales exponentially, demonstrate your commitment to quality and customer service and upstage your competition – if you choose the right word or phrase.